Music Lessons
Make-Up policy

Music Lessons Make-up Policy

Our make-up policy has been instituted to enable both students and teachers to make-up their lessons in case of missed lessons due to vacations, doctors appointments, school activities, etc., and last minute emergencies. 

When a student cancels prior to 24-hours of their scheduled lesson, a make-up lesson will be provided.  Every effort will be made to provide a make-up lesson with the students assigned teacher; however,  if a convenient time cannot be found, a make-up lesson will be scheduled with a substitute teacher. A make-up lesson cannot be rescheduled. 

 

When a student cancels with less than 24-hours notice, it will be considered as a “no-show” and a make-up lesson will not be provided.  Make-up lessons in case of last-minute emergencies will be at the discretion of the school Director.

If a teacher cancels a lesson for any reason, every effort will be made to avoid a make-up lesson by providing a substitute teacher to the student. This will keep the student in their scheduled day and time and avoid unnecessary disruption to our students and families. If a substitute teacher is not available, then a make-up lesson will be provided to the student at a time convenient to the student.